Tag Archives: open letter

Another Open Letter

Dear Comcast, While it’s tempting just to write “You Suck” and end, that’s too easy. Your customer service deserves SO. MUCH. MORE. Here’s an idea. When a customer calls in and makes it through your labyrinth of button-pushing (“Push 1 for English”?? REALLY?!? Am I NOT in America?) in order to talk to an actual…